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REFUND POLICY

Covid 19 Update

Refunds , Credits and Requests

Until we have Clarity from Canada / Ontario Soccer about the status of our 2020 season our current Refund Policy below is being followed and in full effect.

Should a decision be made to cancel the season we will then address Refunds / Credits.

Should a decision be made to continue the Season we will then address Pro-Rated Refunds / Credits for training time lost in the Spring. The prolonging of the Season past when the season would normally end will factor into any Pro-Rated Refunds / Credits for missed Spring Training. In any event our current Refund Policy below is still being followed and in full effect.

We encourage our Whitecaps London players to familiarize themselves with the refund policies.

 

OPDL REFUNDS

  1. A $100 Administration Fee will apply to all registration refund requests.

 

  1. If a player signs an OPDL Letter of Commitment and then requests a release prior to Jan. 1

the initial payment will not be refunded.

 

  1. The cost of player uniforms and player book processing will be deducted from refund

requests initiated after January 1st.

 

  1. ALL costs (including training and any OPDL fixed costs) incurred before the refund is

requested will be deducted from any returned amounts.

 

  1. If families have a balance owing to the Whitecaps London when a player withdraws, a release letter allowing the player to enroll with another OPDL organization will not be issued until those fees are paid and the player’s account is in good standing. This is in keeping with OPDL/OSA rules.

 

  1. According to OSA policy, no refunds will be provided after the OPDL Roster Deadline.

PLEASE NOTE: As a convenience to its members, Whitecaps London offers payment plans for its PRE-OPDL and OPDL programs. The payment schedules are not calculated as monthly fees, but rather break up the overall registration costs into installments. It may be the case that depending on the timing of the withdrawal of a player on a payment plan, there may still be an amount owing to Whitecaps London

 

ALL OTHER COMPETITIVE AND DEVELOPMENT TEAM REFUNDS (NON-OPDL)

Players with EMDSL and WRSL Teams

  1. The Whitecaps London Registration Fee is non-refundable.

 

  1. Refunds will generally not be processed for Whitecaps London Players when a player withdraws after they have been offered and have accepted a team or program assignment, NO EXCEPTIONS.

 

  1. NO REFUNDS will be issued if a player leaves voluntary after he/she has accepted a spot on a Whitecaps London team or program.

 

  1. A Whitecaps London Player will NOT be registered with their respective Ontario Soccer league if outstanding fines or fees have not been paid. NO EXCEPTIONS

 

RECREATIONAL REFUNDS

Whitecaps London - Southend Recreational Houseleague and Future Caps Players

A $30 Administration Fee will apply to all Recreational registration refund requests.

Full refunds are only provided when there is an insufficient number of players to run a team.

All refund requests must be submitted to info@whitecapslondon.ca before March 15.

There are no refunds after March 15.

 

RETURNED CHEQUES

All returned cheques are subject to a Whitecaps London admin fee of $20.